At this point you’re going to want to send, via a support ticket, all of the information in regards to what has occurred (what emails you’ve received, what has changed in your account) and then be prepared to verify ownership. I’m not going to link directly to them, you can find it on the official Epic Games website. If you can’t get in or if you get in and notice ANYTHING at all is wrong (accounts linked that shouldn’t be, especially fraudulent charges, etc.) or you think its prudent then it’s time to contact Epic Games support. At this point, change your password (using something secure and unique to Epic Games) and if you haven’t, enable two factor authentication. If you can login, great – you likely got a phishing email. Go to the Epic Games site and attempt to login (again, via your own methods, not the emails link). First never click any link within the email – no point in trusting it AT ALL. So the very, very first thing you want to do is make sure that your account is ACTUALLY hacked and that the email you receive is a legitimate Epic Games email.
I’m not sure why, my Epic Games account isn’t that cool, but it’s still concerning. This method of attack somehow allowed someone to reset the password without going through my email – I’m assuming that they logged in via an insecure or leaked password, then changed it via the online account settings and then linked it to their Xbox One. So when I got an email saying that my password was reset and that I had successfully connected to an Xbox One – an Xbox One that I don’t own, I was concerned. That doesn’t mean my Epic Games account isn’t valuable to me or doesn’t have a plethora of either free games or other Epic Games attached to it that I don’t value. I’ve won two games and never played since.
As everyone knows I love me some amazing Fortnite which so far I’m 2 and 0.
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